Our helpful guide can assist you to approve your DebiCheck mandate with Capitec through mobile banking as well as USSD.
Banking app:
- You will receive an SMS from Capitec asking you to approve a mandate
- Open the Capitec mobile banking app (Android | iOS) and enter your PIN
- A message will appear stating that you have pending DebiCheck mandates to approve
- Select “Accept/Decline DebiCheck”
- From the list of DebiCheck debit orders, select the one you wish to action
- Accept or Decline the Debicheck mandate
- A confirmation of your choice will be displayed.
USSD:
- You will receive an SMS from Capitec asking you to approve a mandate
- Dial *120*3279#
- Select option 8: “Approve Debicheck”
- Select option 1 to continue
- Select option 1 to approve, or option 2 to decline
- Read the relevant disclaimer and select option 1 to continue
- Enter your mobile banking PIN to Approve or Decline the DebiCheck debit order
- A confirmation of your choice will be displayed.
Remind me, what is DebiCheck?
DebiCheck is a new authorisation process implemented by all South African banks to reduce fraudulent debit order activity. To learn more about this exciting facility, read our guide available here.
