Responsible lending

Our commitment to responsible lending

Our service is designed to put you in control of your cash flow, for those occasional times when an unexpected expense catches you by surprise. Here we explain why Wonga is different to old-school lenders, take a look at our Code of practice, which spells out exactly how you can expect to be treated when using our service.

Flexible loan

Unlike most lenders, we enable you to choose exactly how much money you want to borrow - down to the last cent - and for exactly how many days. We don't force you to borrow a fixed sum you might not need, nor do you accrue interest for longer than necessary. The amount you apply for and the length of the loan naturally affects the cost of repayment too, so you can make adjustments until you're happy with all elements of your application.

Short term cash

In contrast to a credit card or overdraft, you must commit to settling your Wonga loan quickly. You can then use our service again next time you need short-term cash. We make money when you repay us on time, not by continually extending a growing line of credit to you. Wonga doesn't endlessly roll your balance from month to month and we will only approve limited extensions when we feel it is in your best interest.

Transparent service

We calculate the total amount repayable upfront, showing you the figures clearly before you apply. We include the interest and the full cost to ensure it is crystal clear, plus we never change the rate we charge. The only way costs can increase is if you fail to honour the agreement.

Credit check

Wonga is not a typical internet lender because there's no need to fax documents or sit on the phone for ages. Application and payment is entirely online because we have a sophisticated credit reference system. Our technology enables us to assess applications in seconds and helps to ensure we only lend to people whom we believe are able to repay us - we simply aren't interested in lending to anyone who isn't. Because we carry out a credit check as part of the application process, you may also see an improvement to your credit history when you repay an online cash advance from Wonga. That's because we inform our credit bureau partner of your trustworthy behaviour with any timely repayment.

Trust

We place emphasis on building a responsible and trusting relationship with you. So unlike some websites, we won't wave massive amounts of cash in your face to get you to sign up. First-time visitors can initially apply for up to R3000 and, after repaying your first loan, we may gradually increase your Wonga trust rating.

As you build our trust, you may enjoy improved flexibility to apply for more in the future if need be. Your maximum credit limit at any one time is determined by lots of different factors we take into account and you'll see the cash amount slider change accordingly when you log in. Our biggest loan is R8000 - an amount only available to customers who have shown completely responsible use of our service over a significant period of time.